Terms & Conditions

Welcome to RN Store. The following terms and conditions guide the use of and commerce in our online shop. These terms and conditions may be adjusted from time to time. Please read before making an online purchase at RN Store.

1 – General
You can shop our product through our online shop. If you have any questions please contact our customer service for help at store.robertnickson.com. All merchandise remains our property until payment is fulfilled. Any attempts of frauds will be reported to the police. RN Store reserves the right to cancel, hold on to, or further investigate an order at suspicion, even if delivery time is affected. No other payment options in addition to those displayed at checkout is accepted. RN Store holds the right to have minor deviations related how material, color, weight, measurements, or manufacturing, appear on our online shop. This also includes type faults, price and stock changes. All prices include UK VAT (20%).

2 – Shipping & Delivery
All shipments are sent by Royal Mail and your local postal service depending on where you reside. The order will be sent to the address you enter at the checkout. All prices, VAT, shipping times and shipping charges will be adjusted depending on the country you would like your items shipped to. RN Store will dispatch the approved orders as quickly as possible and in the order that they have been received. You will receive an email notice when your package has been shipped.

a. Shipping destinations and shipping fees
Estimated shipping time is 14 working days, if anything else is not announced.
Shipping fees specified in £ (GBP) will be displayed in checkout before the final payment step. Please note that these vary depending on the weight of the package.

c. International taxes and duties
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. We cannot control and is not responsible for any duties/taxes applied to your package upon delivery. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information.

3 – Payment
You have the following options:
– Paypal
– Credit card (Mastercard/VISA)
– Contact us for possible other payment methods.

4 – Returns and exchanges
UK law is applied. All shirts are custom made to order and can therefor not be returned. You have the right to return a product and get a full refund or exchange the product within 14 days if the item(s) is faulty when you receive it. We are unable to take back products that have been processed or used. There are no refunds for sale items, only the possibility to exchange or receive a credit note. When returning or exchanging a product you pay for the shipping cost. To return an item contact us.

a. Faulty goods 
Goods are faulty if they are received damaged or where a manufacturing fault are present when delivered. Items that are damaged as a result of normal wear and tear are not considered to be faulty. For faulty items RN STORE will make a full refund to you, including for return shipping, as soon as possible. Where possible, we will offer to repair faulty items. If it cannot be repaired or the same product is not available, you are entitled to a full refund including for shipping and return. If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability.

5 – Applicable law
These Terms and Conditions and all disputes arising in connection with these Terms and Conditions or with the use of the website or with any purchase on the website shall be governed by UK law. RN STORE may modify or amend these Terms and Conditions at any moment without notice. You are therefore asked to accept only the Terms and Conditions applicable at the time of purchase with each of your orders.

a. Ownership of right
All rights, including copyrights at store.robertnickson.com remain with RN STORE and its subsidiaries. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.

b. Privacy Policy
The personal information you forward to TSHIRT STORE will only be used in order to fulfill the undertakings RN STORE have and to assure you the best service. RN STORE will not let a third party see or use your personal details without your prior consent. You have the right to see your personal details upon request. RN STORE assumes responsibility for all personal information that you make available to us and does not pass on any information to a third party under any circumstances. If the information is incomplete or incorrect, you have the right to have the information corrected or deleted. If you wish to end your subscription of information from store.robertnickson.com, please contact us.

7 – Force Majeure
In case of war, civil war, revolution, riot, strike, lockout, blockade, natural disaster, measures by public authority or similar circumstances RN Store will apply to force majeure. This means that these terms & conditions can not or only partly be performed. If this occurs RN STORE will try to inform you about this.